I was incredibly impressed by the company's reliability and ease, particularly during my last-minute search for a supplier to meet my tight schedule. Fiona excelled in communication, was easy to engage with, and maintained a high level of professionalism. After I submitted my custom tote bag design, it only took 10 days for production and delivery, and it has just arrived. The tote bag is gorgeous and excellently stitched. I will definitely be ordering from you again, Fiona. A big thank you! I'm totally satisfied with my purchase.